Job Description

We are looking for a friendly, organised and professional receptionist to join our team at our Essendon North Clinic, Denture One. This is a face-to-face, front-of-house role where you will be the first point of contact for our patients, playing a vital part in delivering a welcoming and efficient clinic experience.

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At a Glance

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Hours: 8:30am - 4:00pm, Monday to Friday

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Employment Type: Full time (Immediate start)

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Key Responsibilities

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- Greet and assist patients in a warm, professional manner
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- Manage appointment bookings and scheduling across the clinic calendar
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- Process and manage private health insurance claims
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- Reconcile banking accounts and assist with basic financial administration
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- Manage clinic stock levels and coordinate supply replenishment
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- Maintain a clean, tidy, and welcoming clinic environment including general cleaning duties
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- Handle inbound phone calls and enquiries efficiently
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- Support clinical staff with day-to-day administrative tasks as required
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What We're Looking For

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- Previous experience in a receptionist, administration, or medical front desk role (preferred)
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- Experience in using MYOB
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- Familiarity with private health insurance claim processes (preferred)
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- Confident using Dental practice management software (preferred)
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- Strong communication and interpersonal skills
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- Highly organised with excellent attention to detail
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- Reliable, punctual, and a genuine team player
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- Must be an Australian citizen to be eligible for this position
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Why Join Us?

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- Supportive and collaborative team environment
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- Be a meaningful part of your patients' healthcare journey
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- Consistent, family-friendly hours with no weekend work
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📌 Receptionist/Front Office Coordinator (Victoria)
🏢 HAWEIL PROSTHETICS
📍 Victoria