Job Description

Rosterfy is a global leading, end-to-end enterprise volunteer engagement platform powering over 100 million volunteer hours. We exist to connect communities to events and causes they are passionate about.

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Used by over 3 million volunteers across 26 different countries, Our SaaS platform powers mass volunteer programs across the globe for Not-for-Profits, local government, sporting federations, and major events. Our all in one solution helps our clients to recruit, retain, reward and train their volunteers, whilst also ensuring compliance.

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Headquartered in Melbourne, Australia, with offices in Sydney, London, Dallas, Denver & New York, our vibrant, inclusive and passionate global team is driven to unite the world around volunteering.

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What you want to work with us

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Rapid Global Growth: Rosterfy is a rapidly expanding company, Backed by top investors, Rosterfy is on a rocket ship trajectory, set for incredible growth and success.

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Global Impact: We are reshaping volunteering globally and have an ambitious goal to redefine what it means to be a volunteer. Work with us, and be certain that you will make an impact.

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Well-liked: with 4.5 stars on Capterra, 4.4 stars on G2, and winners of various awards, we are well liked by clients and recognised for our exceptional service and innovative solutions.

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Awesome clients: We've been the volunteer management platform for 7 consecutive Super Bowls, Lifeline, & Oxfam amongst many other happy clients across 26 countries.

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Competitive salary: We offer a competitive salary commensurate with experience and qualifications, along with comprehensive benefits.

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Check out our Employee Value Proposition slide deck here!

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https://www.rosterfy.com/hubfs/Rosterfy%20EVP%20Deck.pdf

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About The Role

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Join Rosterfy's growing Design Team as a Product Designer and help shape the experience of a global volunteering platform. You'll work alongside passionate designers, engineers,



and product managers to solve real problems and create intuitive experiences that make a genuine impact.

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In this role, you'll transform customer insights into compelling designs that drive business growth and elevate user experience. If you're looking for meaningful challenges, a collaborative team environment, and opportunities to innovate and grow your craft, we'd love to hear from you.

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What You'll Do

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- Lead the end-to-end design process—from discovery and research through to high-fidelity designs—creating intuitive experiences that solve real customer problems
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- Conduct user research and usability testing to gather insights, validate solutions, and continuously improve the platform
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- Collaborate with cross-functional teams to experiment, innovate, and iterate quickly in an agile environment
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- Champion the customer voice in every decision, sharing insights that build shared understanding and team alignment
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- Create journey maps, storyboards, information architecture, and interactive prototypes that inform product decisions
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- Balance user needs, business goals, and technical constraints to deliver products that drive satisfaction and growth
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- Identify and prioritize UX improvements across the platform and contribute to our evolving design system
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- Ensure accessibility, usability, and desirability across all platform experiences
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- Track and analyze product performance using analytics and user feedback, iterating to achieve business and user goals
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- Partner with product managers, engineers, and stakeholders to shape strategy, roadmap, and delivery
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What You'll Need

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- 5+ years of product design experience,



ideally in B2B SaaS or growth-stage companies
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- Portfolio demonstrating your UX/UI design process and approach to problem-solving
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- Comfort working in ambiguity and adaptability to take on challenging initiatives
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- Proven ability to design and deliver exceptional digital products end-to-end
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- Strong UI craft with a passion for accessible, functional interfaces
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- Hands‐on UX skills including user flows, wireframes, journey maps, prototypes, and usability testing
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- Ability to break down complex problems, make insight‐driven design decisions, and articulate trade‐offs
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- Experience designing complex workflows for web, mobile, or native applications
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- Experience using and contributing to design systems
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- Familiarity with agile delivery and tools like Figma, Miro, JIRA, and Confluence
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- Excellent communication and collaboration skills in cross‐functional teams
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Nice to have:

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- Experience with Enterprise platforms or Workforce Management solutions
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- Commercial mindset to making design investments for maximum impact
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- Experience building and maintaining scalable design systems
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- Experience designing customer‐facing workflow visualisation and automation
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- Defining and designing AI‐based solutions
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What's in it for you:

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- A hybrid and versatile approach to working
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- Competitive salary offering
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- Paid time off to participate in volunteering activities
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- Referral bonuses and employee recognition programs
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EEO Statement:

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Rosterfy is an equal opportunity employer committed to building a diverse and inclusive team. We know that underrepresented groups — including women and people from marginalized backgrounds — are less likely to apply unless they meet every requirement. If you're excited about a role but don't tick every box, we encourage you to apply anyway. We're all about potential, growth, and finding the right people to join us on our mission.

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📌 Product Designer (Victoria)
🏢 Rosterfy
📍 Victoria