King Street Medical is seeking an experienced and motivated Practice Manager 2IC (Second-in-Charge) to join our busy and growing medical practice.

Working closely with the Practice Manager, you will assist with the day-to-day operations, staff leadership, patient services and administration of the practice. This is an excellent opportunity for an experienced medical administrator ready to take the next step into a senior leadership role.

Key Responsibilities

- Support the Practice Manager with daily practice operations
- Provide leadership and support to reception, administration and clinical teams
- Assist with rostering, staff performance, training and onboarding
- Monitor workflows, patient flow and appointment management
- Assist with resolving staff and patient concerns
- Ensure policies, procedures and compliance requirements are followed
- Support Medicare, billing and administrative processes
- Assist with accreditation, quality improvement and practice audits
- Monitor KPIs, data quality and practice performance
- Assist with stock, resources and general practice requirements
- Support the introduction of new systems and technology
- Identify operational issues and work with the Practice Manager on solutions
- Step into the Practice Manager's duties when required

About You

We are looking for someone who:

- Has experience in medical administration
- Has strong leadership, communication and organisational skills




- Can confidently manage competing priorities in a busy environment
- Is proactive, reliable and able to work independently
- Has excellent problem-solving and decision-making skills
- Is confident managing challenging situations
- Has strong attention to detail
- Is familiar with Medicare, billing and compliance requirements
- Has a positive "can-do" attitude and leads by example
- Best Practice
- HotDoc or similar booking systems
- Medicare billing and claiming
- PRODA
- RACGP standards and accreditation
- Staff rostering and workforce management
- Quality improvement and practice policies

What We Offer

- Leadership prospect
- Supportive and professional working environment
- Opportunity to develop your management and leadership skills
- Varied and rewarding role within a busy medical practice
- Opportunity to make a genuine impact on the continued growth of the practice

The Person We Are Looking For

This role is suited to someone who is ready to take ownership, lead by example and make decisions.

We are looking for someone who doesn't wait to be told what needs to be done - you see an issue, take initiative and work towards a solution.

If you're an experienced medical administrator ready to take the next step in your career and become a key member of our leadership team, we'd love to hear from you.

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📌 2IC for Practice Manager (Warrawong)
🏢 King Street Medical
📍 Warrawong