novum Global is seeking a Customer Success Manager to own relationships with SMB/Mid-Market accounts in Australia, with 100% remote or hybrid options. You will influence product adoption, retention strategies, and customer outcomes for a category-leading legal tech platform.
You will collaborate across product, support, and leadership to drive client success, create value-driven plans, and grow ARR through cross-sell and advocacy.
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📌 Remote Customer Success Manager — Drive Adoption & Growth (City of Sydney)
🏢 Novum Global
📍 City of Sydney
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