Job Description

Part-time permanent position with the possibility to progress to full-time for the right candidate.

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We are seeking an experienced and professional Senior Medical Receptionist/2IC to join our new medical practice. This is an excellent opportunity for a Senior Medical Receptionist who has experience working in a General Practice setting and is looking to further their career as a Senior Medical Receptionist in a brand new practice.

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We are looking for a go-getter who is excited about being able to contribute to a practice from the very start!

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The successful candidate will play a key role in the day-to-day operations of the clinic, working closely with the Practice Manager to support doctors, nurses, allied health professionals, and reception staff to ensure the smooth running of the practice.

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3 days per week.

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About the Role

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As our Senior Medical Receptionist/2IC, you will be responsible for:

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- Managing front desk operations and patient flow
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- Leading and supporting reception staff
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- Handling patient enquiries professionally and compassionately
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- Managing appointment books and practitioner schedules
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- Processing Medicare, EFTPOS, and billing transactions
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- Following up on outstanding invoices
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- Processing Workcover and TAC invoices and claims
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- Managing recalls, results, and medical correspondence
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- Assisting with rostering, training,



and onboarding staff
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- Supporting practice accreditation and compliance processes
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- Maintaining accurate patient records using medical software
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- Assisting the Practice Manager with daily operational tasks
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- Assisting with the planning and execution of clinic projects, health promotions, etc.
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About You

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To be successful in this role, you will have:

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- Previous experience in a medical reception or healthcare administration role (ESSENTIAL)
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- Minimum of 2 years medical receptionist experience is required
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- Experience using Best Practice medical software (ESSENTIAL)
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- Experience in a senior or leadership capacity preferred
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- Strong knowledge of Medicare billing and medical terminology
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- Excellent communication and interpersonal skills
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- High attention to detail and strong organisational skills
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- Ability to multitask and work under pressure
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- Professional presentation and a positive attitude
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What We Offer

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- Supportive and friendly team environment
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- Opportunity for growth opportunities and development
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- Modern and well-equipped clinic
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- Competitive salary based on experience
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If you are a motivated and experienced Senior Medical Receptionist looking to take the next step in your career, we would love to hear from you.

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📌 Senior Medical Receptionist/2IC (Kilmore)
🏢 Sydney Street Doctors
📍 Kilmore