Ticketmaster Australia in Melbourne seeks a Customer Advocate within the Fan Support division to investigate difficult post-event cases, handle complaint logs, and assist the Fraud Analyst to prevent and recover funds where possible.
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You will liaise with client managers, legal departments, and promoters to achieve the best outcomes for TM and customers, while maintaining high service standards and a rotating roster.
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📌 Customer Advocate & Fraud Support Specialist (Victoria)
🏢 Ticketmaster Australia
📍 Victoria
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