Job Description

HBH Group is a Brisbane-based hospitalitygroup operating a diverse portfolio of exciting venues. From neighbourhood favouritesto destination hotspots, we create spaces where people come together to eat,drink, celebrate, and connect.

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Our businesses are united by a sharedcommitment to quality, consistency, and genuine hospitality. At HBH Group, weinvest in our people as much as we invest in our venues. We foster a culture ofrespect, accountability, and continuous improvement supporting our teams withclear systems and opportunities for growth.

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Role Overview:

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We are seeking a Hospitality Front of House / Barista to join our cafe and wine bar teams in Brendale.

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You'll be part of a team that values highenergy, strong product knowledge, and consistently exceptional customerexperiences across all venues.

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We're looking for someone who is confident,engaging, and genuinely passionate about hospitality, with a natural ability toconnect with customers and deliver outstanding service wherever they areworking on any given day.

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Key Responsibilities:

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- Greet customers warmly and create a welcoming atmosphere
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- Take customer orders accurately and efficiently
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- Handle customer inquiries, requests, and complaints professionally
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- Provide menu recommendations and explain products
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- Prepare coffee (espresso, cappuccino, latte, flat white, etc.) to standard recipes
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- Steam and texture milk correctly
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- Maintain consistency in drink quality and presentation
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- Prepare other beverages (tea, iced drinks, smoothies)
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- Operate the point-of-sale (POS) system
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- Process cash, EFTPOS, and contactless payments
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- Balance tills and handle transactions accurately
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- Keep the café, serving areas, and tables clean and tidy
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- Follow food safety and hygiene regulations
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- Clean coffee machines, grinders, and equipment regularly
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- Restock cups, lids, milk,



and supplies
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- Work collaboratively with kitchen and front-of-house staff
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- Communicate effectively during busy periods
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- Manage time effectively during peak hours
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- Monitor stock levels and report shortages
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- Refill display cabinets and fridges
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- Help with opening and closing procedures
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- Contribute to creating a welcoming, high-energy atmosphere for customersacross all sites
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Skills & Qualifications Required:

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- Current Responsible Service of Alcohol (RSA) or willing to obtain quickly
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- Previous experience in hospitality, retail bottleshop, FOH service, café, or bar environment
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- Strong customer service skills with a genuine focus on creating positivecustomer experiences
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- Excellent communication skills with a friendly, outgoing, andprofessional manner
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- Well-presented, energetic, and approachable personality
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- Ability to multitask and remain calm in busy, fast-paced environments
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- Basic experience with POS systems and cash handling
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- Reliable, punctual, and adaptable with a strong work ethic
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- Team-focused attitude with willingness to support across differentvenues as needed
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What we offer:

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We value our team and offer a range ofbenefits to support your professional growth and wellbeing:

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- Competitive salary based on experience
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- A fun, supportive, and passionate team environment
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- Staff discounts and perks across our hospitality, liquor, and childcare businesses
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- Daily food and coffee benefits
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- Discounted gym membership
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- Ongoing training and professional development opportunities
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- Employee Assistance Program (EAP)
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The chance to be part of a growing and innovative group ofbusinesses

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Pre-Employment Requirements:

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Before commencing employment, successfulapplicants will need to provide:

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- Verification of identity
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- Right to work documentation
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- References
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- Consent for us to conduct background checks
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📌 Hospitality Front of House / Barista (Eton)
🏢 HBH Group
📍 Eton