Job Description

Description

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The key role of the Support Worker is to provide support to the participants, promoting choice and control and assisting participants in achieving their personal goals.

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Responsibilities

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- Provide high-quality support to participants who range in levels of need
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- Adherence to service agreement requirements of the funded package & meeting of deadlines
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- Develop and maintain effective relationships with internal staff and external agencies
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- Keep accurate and up to date documentation
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- Able to work independently within the community or the participant's home, reporting after each shift using vWorker App or any other means as advised by the Employer
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- Support participants to achieve positive outcomes of their personal goals as stated within their NDIS plan
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- Participate in corporate and community events
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- Other tasks as requested by the manager
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Pre‐Requisites

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- Cert III or above in community services or individual supporter extensive experience in providing high-quality support to individuals with additional needs or similar.
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- Ability to transport participants to a range of different services and appointments
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- Ability to support participants with capacity building,



assisting participants in achieving their personal goals as stated within their NDIS plan
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- Ability to prioritize and manage competing demands
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- Robust knowledge of participants' needs across the lifespan and cultural considerations
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- High level of interpersonal skills including the ability to consult and negotiate with a range of internal, and external stakeholders
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- Demonstrated ability to work with people to overcome complex situations and problems
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- Ability to work autonomously to complete tasks within set timeframes
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- Demonstrated ability to deal with unpredictable situations and behaviors
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- Demonstrated commitment to quality customer/client services and continuous improvement strategies
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- Demonstrated experience in the provision of culturally appropriate and sensitive services to people of Culturally and Linguistically Diverse (CALD) background
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- Current Driver's License (for roles requiring participants' transport)
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- Willing to transport participants in your own car
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- Willing to use your personal phone to report case notes and receive shift notification using Employer's vWorker App
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- Current NDIS Worker Screening Check or the ability to obtain one
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- Rights to work in Australia
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📌 Support Worker (New South Wales)
🏢 Australian Community Care Services
📍 New South Wales