Auto & General Insurance seeks an experienced Partner Operations Improvement Manager in Brisbane to act as the operational translator between White Label Partners and the Auto & General ecosystem. This 18 month secondment supports partner deliverables and embeds changes across contact centres and CX channels.
You will lead change governance, partner engagement, staff training, and performance analysis to sustain improvements and ensure effective collaboration across teams, while aligning with CX
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📌 Partner Operations Change Leader (Hybrid) (Queensland)
🏢 Auto & General
📍 Queensland
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