Client-Facing Solutions Engineer: Rapid Troubleshooter (New South Wales)

Client-Facing Solutions Engineer: Rapid Troubleshooter (New South Wales)

21 Aug
|
Software
|
New South Wales

21 Aug

Software

New South Wales

Job Description

Software Co ? seeks a Forward Deployed Engineer to join a cross-functional team bridging product, engineering and client success. This client-facing role emphasizes rapid platform understanding, clear communication, and methodical issue diagnosis.

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You will triage issues, distinguish bugs from user error, educate customers, document findings, and escalate with exact reproduction steps. Strong written communication is essential.

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📌 Client-Facing Solutions Engineer: Rapid Troubleshooter (New South Wales)
🏢 Software
📍 New South Wales

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