Join a growing business where no two days are the same.

Bison Project Group is a proudly Australian-owned business operating across demolition, asbestos removal, waste management, recycling and building materials. As our business continues to grow, we're looking for a motivated and customer-focused Internal Sales / Customer Service Representative to join our friendly team based in Campbellfield.

This is a fantastic opportunity for someone who enjoys building relationships, solving problems, and providing outstanding customer service in a fast-paced environment.

About the Role

As the first point of contact for many of our customers, you'll play an important role in supporting our sales team and ensuring a smooth customer experience from enquiry through to job completion.

Your responsibilities will include:

- Responding to inbound sales enquiries via phone and email
- Proactively identifying and following up new sales opportunities
- Preparing quotations and converting enquiries into sales
- Processing customer orders accurately and efficiently
- Scheduling skip bin deliveries, collections and customer bookings
- Coordinating customer requirements with our operations team
- Building long-term relationships through exceptional customer service
- Maintaining accurate customer records within our CRM system
- General administration and sales support duties
- Assisting customers with product and service information across our business divisions

About You

We're looking for someone who is positive,



organised and enjoys working with people.

Ideally, you'll have:

- Experience in internal sales, customer service or sales administration
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- High attention to detail
- Confidence using Microsoft Office and CRM systems
- A proactive attitude with excellent problem-solving skills
- The ability to work independently while contributing to a team environment
- A genuine passion for delivering exceptional customer service

Highly regarded (but not essential):

- Experience within waste management, demolition, construction, transport or recycling industries.

What We Offer

At Bison Project Group, we value our people and believe in creating a workplace where everyone can succeed.

We offer:

- Competitive salary based on experience
- Stable full-time employment
- Friendly and supportive team environment
- Opportunities for career growth and career development
- Diverse and interesting work across multiple business divisions
- Secure employment with a growing Victorian company

About Bison Project Group

Bison Project Group delivers integrated services across:

- Skip Bin Hire
- Waste Management & Recycling
- Demolition
- Asbestos Removal
- Recycled Building Materials

Our reputation has been built on Honesty, Commitment and Quality, and we're looking for someone who shares these values.

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📌 Internal Sales + Customer Service (Williamstown)
🏢 Bison Project Group
📍 Williamstown