A global financial services firm in Melbourne seeks a Head of Service Delivery to lead a agile team and shape a multi-channel strategy. The role involves partnering across the organization for innovation, overseeing operational excellence, and developing high-performing teams. The ideal candidate will possess extensive experience in customer operations and superannuation legislation, alongside exceptional leadership skills.
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📌 Head of Service Delivery -- Member Experience (Victoria)
🏢 MUFG Pension & Market Services
📍 Victoria
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