Job Description

Overview

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Sydney Health & Care Services (SHCS) is growing across Greater Sydney. We're looking for reliable Home Care and Community Support Workers who can support participants living with mental health challenges — including complex behaviours and dual diagnosis (drug & alcohol) in South Coogee, Whalan and Chipping Norton.

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Participant Details

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South Coogee

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- 1) Mature Male participant with active Alcohol and Drug Abuse, physical aggression and suicidal ideation behaviours. Supports: (Male or female support worker). Shifts: Monday to Sunday 9am to 12pm.
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- 2) Male participant diagnosed with schizophrenia and has a history of medication non‐compliance. History of alcohol use prior to hospital admission, alcohol dependency – does drink but not flagged as a significant concern. Heavy smoker and smokes in presence of support workers at home. Very disorganised and occasional delusional thoughts. Shifts: Monday to Sunday 7:30am to 10:30am and 4:30pm to 7:30pm – assistance with daily living activities. CP supports: Monday, Wednesday, Thursday and Saturday 1pm to 3pm.
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Chipping Norton

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- 3) Mature Male participant diagnosed with Dementia. Assistance with travel/transport and social support. Can become aggressive/controlling when staff are driving. Shifts: Monday and Wednesday 10:30am to 12:30pm.
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Whalan

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- 4) Male participant with non‐violent criminal history and intellectual disability, community access required. Shifts: Tuesday, Thursday and Saturday 10am to 12pm.
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Key Responsibilities

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- Experience supporting people with complex needs,



ABI, and/or mental health.
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- Supervision and prompting of medication administration.
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- Strong emotional regulation and calm communication style.
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- Use validation, reassurance, and redirection during distress.
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- Respect choice and control, including refusal of support.
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- Follow Behaviour Support Plans and safety protocols.
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- Maintain accurate, objective documentation.
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- Personal care and manual handling when necessary.
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- Assistance with hygiene, cleaning, and bedding.
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Essential Requirements

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- A reliable car with comprehensive insurance (mandatory), Australian driver's licence, and willingness to travel across Sydney.
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- Proven reliability, professionalism, and excellent communication.
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- Minimum 6 months experience in mental health, disability support, or community services (or Certificate IV in Mental Health).
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- Calm under pressure; solid judgment and boundaries.
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- Smartphone literacy for rostering and documentation.
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- NDIS Worker Screening Check.
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- Working With Children Check (NSW).
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- First Aid & CPR.
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- Police Check.
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- Unrestricted work rights in Australia.
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Why Join SHCS

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- Consistent shifts with a supportive team and on‐the‐ground coaching.
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- Pathway to part‐time employment after consistent performance.
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- Paid training and upskilling in behaviour support and mental health.
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- Competitive Award pay with penalties and allowances, plus KM reimbursement.
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- Meaningful work where your reliability genuinely changes lives.
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📌 Home Care and Community Support Worker (New South Wales)
🏢 Sydney Health & Care Services
📍 New South Wales