Job Description

Your new company An opportunity has become available for an experienced Practice Operations Manager to join a professional services organisation in Sydney. This position offers a broad operational remit, supporting leadership with the day-to-day management of business operations, administration, client service processes and continuous improvement initiatives.

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Please note: You must be an Australian citizen, Permanent Resident, or hold full Australian working rights to apply for this role.

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Your new role

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Working closely with senior stakeholders, you will play a central role in ensuring the smooth running of the business. You will oversee administrative functions, support operational projects, maintain high service standards and contribute to business efficiency.

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Key responsibilities include:

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- Overseeing daily business operations and administration
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- Supporting leadership with operational and strategic initiatives
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- Managing client administration and workflow coordination
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- Maintaining systems, records and business documentation
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- Supporting billing, reporting and operational processes
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- Coordinating internal stakeholders and external service providers
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- Reviewing and improving business procedures and workflows
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- Assisting with onboarding and team support activities
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- Providing general operational support across the business
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What you'll need to succeed

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You are an experienced operations, office management or practice support professional with a strong background in professional services environments.

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You bring:

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- Knowledge of FYI, XPM, ASIC and/or Now Infinity
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- Strong organisational and stakeholder management skills
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- The ability to manage multiple priorities simultaneously
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- Excellent communication and relationship-building skills
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- A proactive and solutions-focused approach
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- Strong attention to detail and process orientation
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- Experience improving systems and operational efficiency
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What you'll get in return

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- Diverse and rewarding operational role
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- Team-oriented and supportive team environment
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- Exposure to senior leadership
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- Opportunity to influence business processes and improvements
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- Competitive remuneration package
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📌 Practice Manager - Accountancy (New South Wales)
🏢 Rashi Joshi
📍 New South Wales