Job Description

About Anytime Fitness
n At Anytime Fitness, we're more than just a gym – we're a community that inspires members to become the best versions of themselves. With 24/7 access, world-class equipment, personal coaching, and a supportive culture, we help our members achieve lasting results. Join us and be part of a global fitness brand with over 5,500 clubs worldwide.

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The Role
n We're looking for a Membership Consultant to be the welcoming face of our club. Your mission: convert prospects into members while delivering an exceptional first impression. You'll build relationships, drive sign-ups, and help create a friendly, motivating environment for everyone who walks through our doors.

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You'll report to the Club Manager and collaborate with the team to achieve sales, service, and community goals.

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What You'll Do

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Generate new leads through outreach, referrals, and local marketing.

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Make daily outbound calls, book club tours, and follow up via phone, SMS, and CRM.

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Stay up-to-date with membership options, pricing, and promotions.

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Member Experience & Engagement

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Deliver a welcoming and professional first impression at the front desk and gym floor.

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Support members with their personal goals and track progress in the CRM.

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Drive retention through referrals and "bring-a-friend" initiatives.

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Systems & Administration

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Accurately record all leads and member interactions in the CRM.

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Manage membership changes (cancellations, suspensions, adjustments) according to club protocols.

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Provide weekly sales and lead updates to the Club Manager.

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Marketing & Community

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Create and share engaging social media content highlighting the club, offers, and member success.

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Represent the club at community events and through local outreach initiatives.

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What We're Looking For

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Self-motivated, goal-oriented, and able to meet targets.

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Outgoing personality, you love talking to people and building relationships.

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Interest in health, fitness, and helping others achieve their goals.

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Versatile to work evenings and half day Saturdays 10am - 2pm

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Previous sales or fitness industry experience is a bonus (not essential).

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Work autonomously as well as part of a team.

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What We Offer

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Competitive hourly rate + sales incentives.

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Free Anytime Fitness gym membership.

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Training and development opportunities within a supportive team.

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A fun, inclusive, and motivating workplace culture.

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📌 Membership Consultant (City of Kingston)
🏢 Anytime Fitness
📍 City of Kingston