Job Description

Assistant Store Manager – Pottery Barn, Bondi Junction

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Our Pottery Barn store in Bondi Junction is seeking a results‐driven, customer‐focused, and energetic Assistant Store Manager to deliver exceptional customer service, lead an outstanding team, and inspire great performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4‐week roster. Availability to work full alternate weekends as part of the roster rotation is also required.

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What You Will Be Doing

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- Identify opportunities, develop and execute strategies, and analyse daily, weekly, and monthly reports to achieve KPIs
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- Set daily, weekly, and monthly sales goals
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- Support company promotions and sales events
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- Coach and develop team members to drive individual and team performance
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- Provide exceptional customer service to achieve world‐class service standards
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- Drive our Design Services business area by motivating associates
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- Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People‐First Philosophy
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What You Will Bring To The Role

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- Retail leadership experience, ideally in homewares or specialty retail
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- Passion about customer service and enhancing customers' lives at home
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- Love to coach, mentor, inspire, and help grow your team to meet and exceed goals
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- Thrives in an entrepreneurial environment and consistently looks for ways to think outside the box
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- Proven success in achieving results both independently and through others by creating a spirit of teamwork
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- Not afraid to go above and beyond to exceed customers' expectations and close sales
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- Excellent communication, organisational, and leadership skills
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- Critical thinking skills to creatively identify challenges and develop action plans in a timely manner
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- Ability to independently lead yourself and others to achieve results
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Physical Requirements

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- Ability to be mobile in the store and back‐of‐house areas, including standing for long periods
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- Ability to climb ladders and use other equipment in line with safety standards
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- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
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Why You Will Love Working With Us

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- Generous employee discounts so you can enjoy our amazing products
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- Paid parental leave to support you through life's most important milestones
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- Access to a confidential Employee Assistance Program for personal and professional support
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- Career growth opportunities with real investment in your development
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- A supportive, collaborative team culture where your success is celebrated
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- The chance to be part of a fast‐growing global business with an entrepreneurial spirit
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Only candidates with permanent work rights in Australia will be considered.

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📌 Assistant Store Manager: Pottery Barn (Launceston)
🏢 Pottery Barn
📍 Launceston