Are you customer-service focused and seeking an Administration Officer role?
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Are you committed to respectful and positive engagement with clients & stakeholders?
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Mackay Community Corrections is seeking an AO2 Administrative Officer to join our team on a permanent full-time basis. You will assist in the delivery of various administrative tasks to support the District Office.
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Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole. We aim to protect the community & reduce re-offending by supervising clients & supporting them to achieve meaningful change. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services.
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The Essential Requirements For This Role Are
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- Information technology skills at a competent level with the willingness to learn recent IT skills and use internal information management databases as well as Microsoft Office Software
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- Planning and organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
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- Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
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- Communication skills as demonstrated through the ability to listen,
understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data
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- Ability to use judgement and discretion with confidential information
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- Sound interpersonal skills to assist with the completion of tasks that involve input and cooperation from a number of stakeholders
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- Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the office
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- Ability to acquire knowledge of relevant acts and regulations
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- Basic administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases and other office technology.
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Qualifications, Professional Registration, Conditions And Other Requirements
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- There are no mandatory requirements,
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- The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.
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