Petstock Vet – Lower Plenty Veterinary Clinic

Are you the kind of person who stops to pet every dog on the street? Do you speak fluent "Meow" and understand the subtle art of the puppy-dog gaze? If you have top-tier human skills and a massive heart for animals, we want you on our front line!

Job Opportunity

We are looking for a bubbly, organised, and unflappable Veterinary Receptionist to join our team, on a part-time basis.

Working Hours

The role offers an ongoing Monday and Wednesday (9am-5pm), with the possibility of occasional extra shifts.

Responsibilities

- Are available to work Monday and Wednesday, 9am-5pm.
- Have experience in customer service (bonus points if that has been within a veterinary clinic)
- Be the face (and voice) of our practice, helping both two-legged and four-legged clients feel welcome.
- Have stellar communication skills and a positive, empathetic attitude.
- We love a team player!
- Have the ability to stay calm and organised when things get busy.
- Are computer savvy with good attention to detail.
- Roll out the red carpet for pets and their humans.
- Answer phones with a smile they can actually hear.
- Manage appointments like a scheduling wizard.
- Comfort nervous pets (and sometimes nervous owners).
- Process payments and handle basic administration.
- Have a genuine love for animals and their well-being.

Benefits

- A warm, supportive, and pet-loving team environment.
- An existing team that is passionate about excellent patient care and providing professional support to our clientele.
- To work front of house of a purpose built veterinary clinic, with all the bells and whistles.
- The ability to grow and learn in an exciting and interesting role.
- No after hours, on-call,



Sundays or Public Holidays.

Perks

- Paid parental leave.
- Significant Team member, family & pet discounts across Petstock Group & Woolworth’s reward programs.
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).

Petstock Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as industry leaders with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.

Being a member of the Petstock Group, allows us to offer you, your family & pets generous perks, such as product & services discounts, free access to health, financial & wellbeing support services along with a plethora of e-training, whilst still retaining the feel of working in a small family-owned business.

Our fun, friendly and inclusive culture has been created to make sure you are set up for success and build a career with Petstock Vet you can be proud of!

If you have any questions regarding this role or a career at Petstock Vet, contact Samantha Northe, Vet Recruitment and Administration Support |

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📌 Veterinary Receptionist l Lower Plenty (Banyule City)
🏢 PETstock VET
📍 Banyule City