Mirrastone is Victoria's Number One builder of residential homes. Our vision is deliberately simple: ‘To be the home builder most known for changing consumer views on home building in Victoria’.
Our group consists of a range of different brands which cater to different markets; this includes Sherridon Homes, Royston Homes, Soho Living, and Marque, just to name a few.
We are going through huge growth in the Ballarat region.
Sherridon Homes is now seeking a Pre-site Construction Administrator/ Customer Experience Coordinator to join our supportive and dynamic team. This is the perfect time to join a growing team and be part of that journey.
The Role
- Coordinating permits, contract drawings and drawing amendments
- Following up on finance approvals and arranging warranty insurance
- You will deliver an exceptional journey to our customers, building a home experience.
- Working within a tight-knit and supportive team
- Ability to establish strong networks with internal and external stakeholders
- Utilizing technology, internal systems, industry knowledge, and software to deliver a seamless customer experience
- Maintaining accurate data entry in line with the Customer Journey and Group policy and procedures
- Supporting the Construction team to achieve a higher standard for our customers.
About You
- You have a high emphasis on Customer Service
- A caring/empathetic nature when dealing with clients and colleagues
- High level of personal presentation
- Driven with a “Can Do” attitude
- Strong attention to detail
- Enjoy the excitement of being a part of a rapidly expanding business
Qualifications and Experience
- Qualifications in the building industry are highly regarded
- Highly developed computer literacy skills
- Able to prioritize and handle a large workload
- A strong work ethic and the ability to multitask
- Robust written & verbal communication skills, including a professional phone manner
What's on offer
- A passionate and fun team
- Training, development, and mentoring
- Opportunities to grow within the organisation
- Lollies, coffees, lunches, extravagant company events
- Diversity, inclusion, and a bunch of fun people doing fun things
You must have unlimited Australian work rights to be considered for this role, as well as being able to interview in person.
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📌 Pre-site construction administrator - Ballarat (City of Ballarat)
🏢 AHB Group
📍 City of Ballarat
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