Job Description

A rare opportunity to join a market-leading international consumer products organisation has become available. Our client is looking for a Supply Chain Manager to take ownership of fulfilment and distribution operations across Australia and Recent Zealand.

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Western Sydney location

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This role sits at the centre of the ANZ operation, owning both the strategic direction of the supply chain and its day-to-day execution against service, cost and commercial targets across two markets.

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Leading four experienced managers across warehousing, transport, inventory and New Zealand operations, the position will suit a supply chain professional who moves comfortably between the leadership table and the distribution centre floor, and who can bring cross-functional stakeholders with them.

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Key Responsibilities

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- Lead omnichannel fulfilment and distribution centre operations across ANZ, with full accountability for OTIF service levels and total delivery cost across inbound, outbound, repacking, reverse logistics and inventory control
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- Manage and develop four direct reports spanning Australian warehouse operations, transport, inventory and New Zealand warehouse operations, along with their teams
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- Own the day-to-day performance of procurement, inventory, warehousing and transport, ensuring process discipline is maintained and planned deadlines are met
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- Develop and execute distribution network strategy across DC footprint, hub locations, delivery channels and 3PL partnerships to optimise cost and speed to customer
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- Represent supply chain within the market management team and embed the function into broader commercial, promotional and new product launch planning
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- Drive throughput, productivity and process improvement projects across the distribution centres, lifting team capability toward global standards
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- Partner with marketing, finance, IT, QA, planning, R&D; and external suppliers on stock fulfilment and inventory management
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- Improve the end-to-end delivery and post-purchase experience so it remains competitive against local e-commerce benchmarks, covering click and collect, pickup centres and last mile carriers
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- Strengthen data integrity and system integration across fulfilment platforms and enterprise systems
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- Oversee trade compliance and customs activity, applying current international trade law and FTA arrangements to cross-border movement
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Key Requirements

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- Tertiary qualification in supply chain, logistics, business or a related discipline
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- Minimum five years in a comparable direct-to-consumer supply chain, distribution or operations management role, ideally within retail, FMCG or e-commerce
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- Demonstrated experience leading sizeable operational teams, including managing through other managers or supervisors
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- Track record of building and executing distribution or network strategy with ownership of cost and service outcomes
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- Strong planning, forecasting and replenishment expertise, with exposure to S&OP; processes
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- Practical working knowledge of warehousing, purchasing, inventory, transport and distribution procedures in a live DC environment
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- Advanced ERP capability, with Oracle experience highly regarded, alongside robust MS Office skills
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- Project and system implementation experience within an operational function
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- Clear and confident communicator who can influence senior stakeholders and hold operational teams to account
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The Prospect

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This role offers significant visibility within a global organisation and the opportunity to influence supply chain strategy across Australia and New Zealand. You will join a stable business with a strong market presence, a collaborative leadership team and a genuine commitment to continuous improvement and operational excellence.

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Travel will be required from time to time, along with occasional flexibility outside standard business hours to support collaboration with global stakeholders.

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📌 Head of Supply Chain & Operations - ANZ (New South Wales)
🏢 Alexander Appointments
📍 New South Wales