Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DJ9779AUGUST2026

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.
We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.
The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

- Support the victims of crime and male victims of family violence.
- Provide transparent information, safety planning and referrals to support services.
- Help people find support after crime or family violence.
- Make a real difference when people need help most.
- Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What you will do





As victim support worker, you will provide support through the Victims of Crime Helpline.

You will help people understand their options and connect with the right services.

You will:

- provide trauma-informed support to victims of crime and family violence
- assess family violence risks and help develop secure and practical safety plans
- give clear advice about victim entitlements, support services and referrals
- respond to calls, messages and referrals with care, respect and empathy
- keep accurate records and work with other services to support people safely.

About you

You need a bachelor degree or equivalent qualification that meets the mandatory requirements for specialist family violence workers. You must also have completed MARAM training, including risk assessment and identifying the predominant aggressor.

You should have at least two years of paid experience in family violence or victim support. Experience with male victims of family violence is preferred but not essential.

You should also have:

- strong knowledge of family violence, sexual assault and victim support services
- practical experience with MARAM, FVISS, CISS, L17 referrals and safety planning




- sound skills in case management, risk assessment and responding to critical incidents
- clear communication and the ability to manage difficult conversations with care.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Jess Sutherland at .

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy .

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Tuesday 1 September 2026 at 11.59pm

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📌 Victim Support Worker (Melbourne)
🏢 State Government Of Victoria, Australia
📍 Melbourne