Job Description

The Trustee for Bankstown Community and Home Care Trust

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Trading as: Access to Care

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Location: Level 1/398 Chapel Road, Bankstown NSW 2200

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Position: Community Support Worker

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Employment Type: Full-Time, Ongoing

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Salary: $80,000 – $85,000 per annum, commensurate with experience

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Full-Time Community Support Worker

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ABOUT US

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Access to Care is a NDIS registered provider that has been delivering high-quality support services to members of our community since 2016. We are committed to person-centred care that helps our participants build independence, achieve their goals, and stay connected to their communities.

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ABOUT THE ROLE

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Due to the continued growth of our business, we are seeking to hire a full-time Community Support Worker to join our team on an ongoing basis. Reporting to the Community Support Coordinator and Director, the successful candidate will play a key role in delivering direct, person-centred support to NDIS participants in their homes and communities.

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KEY RESPONSIBILITIES

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- Assessing clients' needs to plan, develop and implement educational, training and support programs, with the guidance and approval of the NDIS Coordinator and Director.
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- Interviewing clients to assess the nature and extent of services they need, and reporting to the Director and Community Support Coordinator.
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- Providing direct in-home and community-based support to NDIS participants, including assistance with daily living, personal care, and social engagement.
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- Supporting clients in attending medical appointments, community activities, and recreational programs to enhance their independence and wellbeing.
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- Assisting participants to develop skills for daily living, such as cooking, budgeting, and personal organisation.
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- Monitoring participants' progress towards their NDIS goals and reporting observations to the Coordinator and Director for care planning purposes.
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- Implementing person-centred support plans that respect the dignity, cultural background, and preferences of each participant.
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- Liaising with families, health professionals, and other service providers to ensure a holistic approach to client care.
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- Encouraging social inclusion and community participation to improve clients' quality of life and mental health.
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Skill & Experience

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ESSENTIAL CRITERIA

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- A minimum of 2 years' work experience as a Community Support Worker within an NDIS-approved organisation.
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- A qualification in Certificate III in Ageing and Disability Support, Certificate IV in Ageing/Disability Support, and a Diploma in Community Services.
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- Exceptional organisational skills and the ability to empathise and connect with people.
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- Current Working with Children Check and National Police Check (or willingness to obtain).
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DESIRABLE CRITERIA

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- An energetic and motivated individual with a natural flair for working with people with disabilities.
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- Willingness and availability to work a rotating roster.
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- Solid multitasking and problem-solving skills, with the ability to quickly learn new concepts and work well under pressure.
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- A focus on customer satisfaction, with creative thinking, leadership skills, and sound decision-making ability.
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Applications open on 4 August 2026 and close on 3 September 2026

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📌 Full-Time Community Support Worker (New South Wales)
🏢 Business Nest
📍 New South Wales