Are you the organised powerhouse who enjoys a fast-paced, people-first environment?

Do you love turning chaos into calm, keeping accounts on track and helping clients find solutions? If so, we want you to be our next Accounts Receivable & Collections Agent.

At Marketing Together, we don’t just do business, we build lasting relationships and solutions for our clients that matter. Excellence is our baseline, not our goal.

We’re scaling fast and need someone who can keep the wheels turning behind the scenes smoothly, smartly and with style. That’s where you come in.

What You’ll Be Doing

This isn’t just a front-of-house administration role. You’ll be a central force in our day-to-day operations, responsible for keeping client accounts organised, payments moving and communication flowing across the business.

Accounts Receivable & Collections

- Take ownership of a portfolio of outstanding client accounts and proactively follow up overdue payments.

- Contact clients by phone and email regarding outstanding invoices, payment dates and account queries.

- Build positive, professional relationships with clients while confidently discussing overdue accounts and payment obligations.

- Monitor debtor accounts and maintain accurate notes and follow-up records in our CRM.

- Negotiate and coordinate appropriate payment arrangements where required.

- Identify accounts that may require escalation and communicate concerns to management and the accounts team.

- Follow up promised payments and ensure commitments are actioned.

- Assist with account reconciliations, adjustments, credits and payment discrepancies.

- Liaise with the accounts department regarding holds, payment issues, disputed invoices and account adjustments.

- Maintain accurate financial records relating to client accounts, agreements and payment activity.

- Proactively identify potential account issues before they become larger problems.

What You Bring





- Previous experience in accounts receivable, collections, credit control, debt recovery, reception or office administration.

- Experience confidently following up outstanding accounts and discussing payments with clients.

- Strong organisational and multitasking skills.

- Excellent written and verbal communication skills.

- Confidence speaking with clients about financial matters while maintaining a positive relationship.

- Solid attention to detail and accurate record keeping.

- Experience with Xero, CRM systems such as Salesforce, Excel and Google Workspace is highly regarded.

- The ability to manage competing priorities and follow tasks through to completion.

- A proactive mindset — you anticipate problems before they become problems.

- A calm, solutions-focused attitude and a sense of humour under pressure.

- The confidence to pick up the phone and have the conversations that need to be had.

What You’ll Get

- A supportive, ambitious team that values your voice.

- Clear opportunities for growth — this role is a springboard, not a stopgap.

- A company culture that actually walks the talk: flexible, inclusive and human-first.

- A varied role where no two days are exactly the same.

- The opportunity to become an important part of a growing Australian business.

This Role Is For You If...

- You see an overdue account and think, “I’ll sort that.”

- You’re comfortable having the difficult conversation while still leaving the client feeling respected and supported.

- You love a clean CRM, an organised spreadsheet and a completed task list.

- You take pride in making other people’s jobs easier.

- You don’t wait for someone to tell you there’s a problem — you spot it and take action.

- You can switch between answering the phone, chasing an overdue invoice and helping management without losing your cool.

- You believe being behind the scenes doesn’t mean being behind the curve.

#J-18808-Ljbffr

📌 Accounts Receivable (City of Gold Coast)
🏢 Marketing Together
📍 City of Gold Coast