Job Description

Network Engineer (Dispatch Role) on demand ticket based support

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Location: Melbourne, Australia

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Type: Dispatch / Onsite Support

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We are urgently looking for a Network Engineer for onsite dispatch support in Jakarta, Indonesia.

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Job Description

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- Install, configure, and maintain network equipment such as switches, routers, firewalls, and access points
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- Perform onsite rack installation, cabling, and hardware replacement activities
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- Execute configuration tasks using console access and remote management tools
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- Troubleshoot network issues and perform root cause analysis (Layer 1–3 issues)
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- Coordinate with remote engineering teams (e.g., Systal engineers) during deployment and fault resolution
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- Conduct hardware health checks and preventive maintenance activities
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- Ensure compliance with site access, safety, and operational procedures
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- Support migration, upgrade, and expansion projects for network infrastructure
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- Document all activities, configurations, and changes accurately in service management tools
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Qualifications

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- Solid understanding of networking fundamentals (TCP/IP, VLANs, routing, switching)
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Tools and Safety Equipment for Network Engineer

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- Laptop
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- Communication software for interaction with Systal engineers
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- Complete set of screwdrivers (to open the rack from the right side, check cable clearance, and remove the power supply using a screwdriver)
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- Lift / Cherry picker (required as the switch is mounted ~25–30 feet above ground; customer confirmed this needs to be brought by the engineer)
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Documents required to be shared with the customer

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- ABN number (document)
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- Workers Compensation or Accident Insurance policy (document)
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📌 Network Engineer (Victoria)
🏢 Tech Zone
📍 Victoria