Jobtailor in Melbourne, Australia, is seeking a Senior Customer Engagement Lead to manage a high-performing team across markets. You will own the technical direction of CRM and customer engagement using Braze, data integrations, and the broader MarTech ecosystem.
You will execute engagement strategies across Email, Push, SMS and In-App Messaging, act as Braze authority, drive data architecture, and mentor the team to deliver scalable, high-quality campaigns while ensuring governance and QA.
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📌 Head of CRM & Customer Engagement (Braze Expert) (Melbourne)
🏢 Jobtailor
📍 Melbourne
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