Job Description

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Specialist Cloud, Infrastructure and Network Recruiter @The Network

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A leading organization is currently seeking a highly skilled Compute - Infrastructure Operations SME to lead and oversee a team responsible for managing and optimizing mission-critical IT infrastructure. This role plays a central part in ensuring the availability, performance, and compliance.

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Please note NV1 Clearance is a must have requirment for this role.

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Position Overview:
n In this senior-level role, the SME will act as a key technical authority, guiding infrastructure strategy, automation, and cloud adoption across complex, hybrid environments. The position requires hands-on expertise in platforms such as VMware, AWS, and Azure, along with strong scripting and automation capabilities. The ideal candidate will be well-versed in ITIL best practices and demonstrate a proven ability to lead technical teams and deliver improvements in operational excellence.

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Key Responsibilities:

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Lead and mentor a team of Infrastructure Analysts and Coordinators to maintain consistent service delivery.

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Serve as the escalation point for advanced infrastructure issues, including incident resolution and change implementation.

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Oversee system availability and performance across test, pre-production, and production environments.

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Collaborate closely with security, application, and DevOps teams to build and maintain scalable infrastructure solutions.

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Provide expert-level guidance on automation, cloud strategies, and infrastructure optimization.

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Manage monitoring tools and processes to enable proactive detection and resolution of issues.

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Ensure adherence to ITIL-based processes for incident, problem, and change management.

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Lead stakeholder engagement to communicate infrastructure health, risks, and project updates.

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Oversee capacity management and cost control across both on-premise and cloud infrastructure.

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Participate in Change Advisory Board (CAB) reviews and provide on-call support as required.

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Drive automation using tools such as Terraform,



PowerShell, Python, and shell scripting.

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Maintain detailed documentation, SOPs, and internal knowledge bases.

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Support infrastructure lifecycle activities including patching, OS upgrades, and hardware refreshes.

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Manage and optimize hybrid cloud and multi-vendor environments.

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Required Skills & Experience:

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Minimum of 5 years' experience in Infrastructure Support, IT Operations, or a related field.

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Deep technical expertise in VMware, AWS, and Microsoft Azure.

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Strong scripting and automation proficiency (Terraform, Python, PowerShell, Bash).

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Experience with Windows Server and Linux OS administration (RHEL, CentOS, Debian).

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Familiarity with managing databases in infrastructure environments (Oracle, SQL).

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Hands-on experience with infrastructure monitoring tools (e.g., Splunk, Nagios, Prometheus).

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Solid understanding of ITIL frameworks; ITIL v4 certification is preferred.

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Strong leadership capabilities with the ability to manage teams and communicate with stakeholders at all levels.

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Why This Role?
n This is an exciting opportunity to work in a energetic, high-impact role where your expertise will directly shape the future of enterprise infrastructure. You'll be part of a collaborative environment that values innovation, automation, and continuous improvement.

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Seniority level

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Seniority level

Mid-Senior leveln

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Employment type

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Employment type

Full-timen

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Job function

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Job function

Information Technologyn

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📌 Infrastructure Engineer - Team Lead (Canberra)
🏢 The Network Technology Recruitment
📍 Canberra