AlayaCare, a rapid-growing SaaS scale-up transforming aged and disability care, seeks a Director of Customer Experience to lead the ANZ Support team and define the future operating model. You’ll balance strategic vision with hands-on leadership, stabilise the team, and own critical customer escalations.
This hybrid role offers a competitive package with RSUs, wellness benefits and parental leave, plus opportunities to partner with Product, Engineering and Customer Success to drive long-term value