Job Description

Facilities Coordinator

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Location: Melbourne - Victoria - Australia.

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About the Role

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As a Facilities Coordinator, you will play a key onsite role in supporting the safe, compliant, and efficient operation of a corporate workplace. This role is responsible for coordinating both hard and soft facilities services, ensuring the workplace meets operational, safety, and customer experience standards.

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This role is well suited to someone who enjoys being present on site, working closely with service partners and occupants, responding to operational issues, and maintaining a high-quality workplace environment. Your proactive approach and attention to detail will contribute directly to service reliability, safety outcomes, and employee experience.

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What You'll Do

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- Support day-to-day delivery of hard and soft facilities services, including building maintenance coordination, HVAC/electrical/plumbing support, cleaning, waste, and other workplace services.
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- Conduct daily and routine workplace inspections to identify maintenance issues, safety risks, and service gaps, ensuring timely follow-up and rectification.
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- Coordinate corrective and preventative maintenance activities, tracking work orders and ensuring tasks are completed in line with agreed schedules and service levels.
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- Provide onsite coordination of contractors and service providers, ensuring all works are carried out in accordance with WHS requirements, permits, and CBRE/client procedures.
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- Ensure compliance with workplace health and safety (WHS), emergency preparedness, and site-specific requirements, escalating risks and incidents as required.
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- Ensure consistent achievement of SLAs and KPIs for facilities services, helpdesk requests, and operational performance.
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- Support asset and equipment management, ensuring assets are logged, condition-checked, maintained, and recorded accurately.
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- Generate, track, and maintain facilities reports, including work orders, service performance, inspections,



and asset data.
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- Maintain accurate site documentation including manuals, certificates, compliance records, permits, and operational logs.
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- Coordinate pantry, stationery, and first aid supplies, working with internal teams and vendors to ensure availability and compliance.
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- Support finance administration activities including invoice verification, goods receipt processing, cost tracking, and purchase order support.
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- Assist with operational reporting, audits, and continuous improvement initiatives as required.
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- Comply with all CBRE, client, and statutory policies, procedures, and service standards.
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- Participate in site-wide activities such as fire drills, emergency response exercises, planned maintenance shutdowns, and audits.
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- Remain mobile across the workplace, performing regular walkthroughs, proactively identifying issues, resolving disruptions promptly, and contributing ideas to improve workplace efficiency and experience.
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What You'll Need

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- Diploma or Degree in Facilities Management, Building Services, Engineering, Business Administration, or a related field is preferred.
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- Experience in facilities coordination or building operations within a corporate or commercial environment.
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- Basic understanding of building services, maintenance coordination, contractor management, SLAs, KPIs, and WHS requirements.
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- Strong communication and coordination skills, with the ability to work effectively with contractors, occupants, and internal stakeholders.
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- Hands‐on, detail‐oriented, and comfortable working in a busy, onsite facilities workplace.
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- Ability to prioritise tasks, respond to issues quickly, and manage multiple work streams simultaneously.
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- Proficiency in Microsoft Office and facilities or workplace management systems.
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- Physically able to conduct regular inspections and walkthroughs across office and plant areas.
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- A proactive, service‐focused mindset with the ability to identify risks, manage issues, and suggest practical solutions.
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📌 EOI: Facilities Coordinator (Victoria)
🏢 CBRE Asia Pacific
📍 Victoria