Mondrian Gold Coast is seeking a seasoned Senior Floor Leader to take the evening service from the front, set the tone and manage the pace. You will ensure guests leave wanting to return by delivering warm, polished service and overseeing floor operations.
You will lead and mentor a diverse team, drive revenue through upselling and maintain rigorous financial controls while fostering a culture of guest satisfaction, learning and mutual respect.
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📌 Evening Service Leader — Guest Experience & Team Coach (Queensland)
🏢 Mondrian Seoul Itaewon
📍 Queensland
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