MetLife Australia is seeking a senior leader to head Claims Operations and Transformation. You will drive the end-to-end claims strategy, operating model and governance, partnering with Distribution, Product, Underwriting, Customer Experience, Risk, Legal, Technology and AI teams to deliver exceptional outcomes.
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The role acts as executive owner of claims performance, compliance and industry representation, and as Product Owner for the claims digital platform and AI solutions.
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📌 Chief Claims Operations & Transformation Leader (New South Wales)
🏢 MetLife Australia
📍 New South Wales
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