21 Aug
|
63 Degrees
|
North Geelong
21 Aug
63 Degrees
North Geelong
Job Description
63 Degrees is a vibrant and welcoming café established to deliver exceptional coffee, food and hospitality experiences. We are committed to creating a warm, inclusive atmosphere for our customers whilst maintaining high standards of quality and service. Our team is passionate about what we do, and we pride ourselves on fostering a team-oriented and supportive workplace culture where every team member can thrive.
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About the role
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We are seeking an Experienced Café Manager to join our team at our Geelong West location. This is a full-time position that will be instrumental in overseeing the day-to-day operations of our café, ensuring that we consistently deliver exceptional customer experiences whilst maintaining operational efficiency and profitability. As Café Manager, you will lead and inspire our team, manage all aspects of café operations, and play a key role in achieving our business objectives and maintaining our reputation for excellence in the hospitality industry.
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Key responsibilities
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Oversee all daily café operations, including opening and closing procedures, inventory management and stock control
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Lead, supervise, motivate and develop a team of café staff, ensuring they deliver outstanding customer service consistently
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Manage scheduling, training, performance management and payroll administration for team members
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Maintain high standards of food safety, hygiene and health and safety compliance across all areas of the café
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Manage customer relations and resolve any concerns or complaints in a professional and courteous manner
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Monitor financial performance, manage budgets and work towards profitability targets
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Implement and maintain quality control standards for food and beverage preparation
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Liaise with suppliers and manage ordering of food, beverages and equipment
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Ensure the café environment is clean,
well-maintained and welcoming to customers at all times
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Contribute to menu planning and promotional activities to drive customer engagement and sales
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What we're looking for
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Proven experience of at least 3-5 years in a café or hospitality management role
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Strong knowledge of café operations, including espresso machine operation and specialty coffee preparation
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Excellent leadership and team management skills with the ability to motivate and develop staff
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Demonstrated experience in managing budgets, controlling costs and achieving profitability targets
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Comprehensive understanding of food safety, hygiene standards and health and safety regulations relevant to the hospitality sector
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Outstanding customer service skills and the ability to create positive customer experiences
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Strong organisational and administrative skills with the ability to multitask effectively
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Excellent communication and interpersonal skills
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Problem-solving abilities and the capacity to handle challenging situations calmly and professionally
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A genuine passion for the café and hospitality industry
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Current or ability to obtain relevant certifications such as Food Safety Supervisor or RSA (Responsible Service of Alcohol) certification would be advantageous
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What we offer
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We believe in supporting our team members to achieve their best. We offer competitive remuneration, a positive and collaborative working environment and opportunities for professional development within the hospitality sector. You will work with a dedicated team who are passionate about delivering exceptional hospitality experiences. We are committed to fostering a workplace culture that values diversity, inclusion and the wellbeing of our employees. We welcome discussions about flexible working arrangements and any support you may require to succeed in this role.
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📌 Experienced Cafe Manager (North Geelong)
🏢 63 Degrees
📍 North Geelong