Job Description

Group Technology and Operations (T&O;) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

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Key Accountabilities

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- Deliver projects, initiatives, and process improvements in line with agreed scope, quality standards, and timelines.
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- Elicit, document, and maintain user requirements, project changes, and standard operating procedures (SOPs); provide timely training and updates to relevant stakeholders.
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- Conduct post‐implementation reviews to identify and resolve any issues or implementation gaps.
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- Provide support for business‐as‐usual (BAU) activities as required.
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- Ensure full compliance with risk management and regulatory requirements in accordance with Group and country standards.
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Job Duties & Responsibilities

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- Deliver projects, initiatives, and process improvements in line with agreed scope, timelines, and quality standards.
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- Gather, analyse, and document business and user requirements in collaboration with business and technology stakeholders.
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- Maintain key project documentation, including requirements, change requests, SOPs, and implementation artefacts.
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- Support testing, implementation, post‐implementation reviews, and BAU issue resolution.
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- Manage risks and stakeholder communications, ensuring compliance with internal policies and regulatory requirements.
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- Providing support to BAU when required.
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- Any other responsibilities that may be assigned by Management from time to time.
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Experience

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- Minimum 3-5 years experience delivering projects, initiatives, or process improvements within payments, cash, or treasury operations, or extensive hands‐on experience in a payments, treasury, or other banking operations environment.
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- Knowledge of treasury products (e.g. Money Markets, Fixed Income, Bonds/Repos, NCDs) and payments/cash management products (e.g. SWIFT, RTGS, BECS, BPAY, Term Deposits).
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- Knowledge such as RITS, Swift, Austraclear, and Murex systems desirable.
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- Good understanding of operational policies, processes, and internal controls.
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- Knowledge or understanding in AML/CTF and sanctions monitoring, including IFTI reporting.
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- Strong verbal and written communication skills, with the ability to communicate complex operational and regulatory concepts to stakeholders.
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- Detail‐oriented team player with a proactive approach to continuous improvement and learning.
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- Ability to effectively engage and communicate with internal and external stakeholders.
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- Solid analytical and problem‐solving skills.
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Location

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DBS Sydney

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Job

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Operations

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Schedule

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Regular

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Employee Status

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Full time

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📌 Senior Associate, Operations Business Analyst - Payment, Treasury & Regulatory Reporting, DBS A[...] (New South Wales)
🏢 DBS Bank
📍 New South Wales