Job Description

We are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.

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Key Responsibilities

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- Understand customer needs and translate them into technical solutions.
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- Provide technical support, software testing, and customer training.
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- Assist in technical sales, tendering, and solution development.
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- Create technical documentation and ensure seamless data integration.
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- Work closely with product teams to deliver and implement solutions.
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- Support project phases from design to execution using Agile/Scrum or Waterfall.
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Qualifications & Skills

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- Degree in Electrical/Software Engineering, IT, or related field.
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- 5+ years of experience (preferably in the energy industry).
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- Expertise in Microsoft SQL Server, C#, and software configuration.
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- Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
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- Robust communication and customer relationship skills.
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- Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.
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Note: Looking for someone who has worked with electrical or utility companies.

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Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at [email protected].

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To submit your application, please press APPLY NOW.

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Seniority Level

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Mid-Senior level

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Employment Type

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Full-time

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Job Function

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Customer Service, Information Technology, and Engineering

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Industries

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Information Services, Industrial Machinery Manufacturing, and Manufacturing

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📌 Information Technology Support Engineer (Victoria)
🏢 Adecco
📍 Victoria