Job Description

At FIT, we're redefining what a health club can be. More than fitness, we deliver luxury health and wellness experiences that set a new benchmark in Australia.

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As Concierge, you'll be the first and last impression for our members and guests — the heartbeat of the club. Your role is to deliver world-class, personalised service that makes every interaction seamless, memorable, and inspiring.

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This isn't a standard front‐of‐house position. It's about creating exceptional experiences: welcoming members, guiding their wellness journey, coordinating bookings, and ensuring every detail reflects the premium standards FIT is known for.

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What You'll Do

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- Create lasting first and last impressions with warmth and professionalism.
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- Guide members and guests through personalised recommendations in fitness, wellness, and recovery.
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- Seamlessly coordinate bookings, memberships, and transactions.
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- Act as the central link between members, trainers, and management.
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- Maintain the ambience, presentation, and energy of a world‐class facility.
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What We're Looking For

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- 2+ years' experience in luxury hospitality, concierge, or wellness reception.
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- Exceptional people skills — qualified, empathetic, and attentive.
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- Sales and service acumen with the ability to convert enquiries into lasting relationships.
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- Tech‐savvy, detail‐oriented, and calm under pressure.
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- Impeccable grooming and presentation that reflects our luxury brand.
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Join Sydney's most exciting health club. At FIT, you'll help redefine luxury in health and wellness and create amazing fitness experiences.

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📌 Club Concierge (New South Wales)
🏢 FIT Health Clubs
📍 New South Wales