We are a brand-new private ophthalmology clinic in Parkville, offering a modern, purpose-built practice with beautifully designed office. We foster a positive and supportive workplace where teamwork, professionalism, and patient-centred care are at the heart of everything we do.
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We are seeking a friendly, organised, and professional Medical Receptionist to join our team in a full-time role.
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As the first point of contact for our patients, you will play an integral role in creating a welcoming experience for our patients while supporting the day-to-day administration of our busy practice.
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About the Role
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Responsibilities include:
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- Front desk duties including greeting patients and providing exceptional customer service.
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- Appointment bookings and management
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- Answering telephone and email enquiries
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- Entering and managing accurate patient records
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- Processing referrals and correspondence
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- Handling payments and receipting
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- Processing Medicare and private health fund claims
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- Providing general administrative support to the team
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About You
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To be successful in this role,
you will have:
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- Previous medical reception or medical administration experience (essential)
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- Previous Gentu experience (desired)
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- Excellent telephone manner and professional email communication skills, with strong attention to written presentation
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- Strong organisational skills with the ability to multitask in a busy workplace,
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- A warm, friendly, and approachable manner with a genuine desire to provide exceptional patient care
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- Confident using computers and learning new systems
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- Reliable and punctual with a strong work ethic
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- Full working rights in Australia and able to work full time
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We are committed to supporting your career growth and development within medical administration, with opportunities to expand your skills and knowledge as you progress in the role.
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If you are looking to join a modern, patient-focused practice and become part of a supportive team from the beginning, we'd love to hear from you.
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📌 Full Time Medical Receptionist (Victoria)
🏢 The Eye Doctors
📍 Victoria
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