Job Description

Centorrino Technologies (CT) is a technology community based in Darwin, NT, honored as a Great Place to Work 2024‐2025 and the best medium‐sized workplace in Australia 2024. We are seeking a Technical Analyst for a 10‐month fixed‐term, on‐site contract.

n

Responsibilities

n

n
- Provide specialist technical advice and support across enterprise systems, applications, and Atlassian platforms including Jira and Confluence.
n
- Analyse business and technical requirements to identify opportunities for system, process, and service improvements.
n
- Develop implementation and migration plans for complex changes, ensuring risks are assessed and managed throughout delivery.
n
- Configure, administer, and support Linux and Windows environments, infrastructure, databases, and network‐connected systems.
n
- Lead or contribute to Atlassian Server‐to‐Cloud migration activities, including application assessments, plugin compatibility, security reviews, testing, and deployment.
n
- Investigate, troubleshoot, and resolve complex Level 2 and Level 3 technical issues while working closely with internal stakeholders, vendors, and service providers.
n
- Produce high‐quality technical documentation, support procedures, knowledge articles, and implementation guides.
n
- Monitor system performance, maintain service availability, and recommend continuous improvement initiatives.
n
- Support change management, incident management, and problem management processes in alignment with ITIL best practices.
n
- Participate in planned after‐hours support and maintenance activities where required.
n

n

What You'll Bring

n

n
- Strong experience supporting enterprise ICT environments across Linux and Windows platforms.
n
- Demonstrated expertise in Atlassian products including Jira, Confluence, and ideally Bitbucket and Bamboo.
n




- Proven experience delivering Atlassian Server‐to‐Cloud migrations, including migration planning, plugin assessments, integrations, security considerations, and post‐migration support.
n
- Strong systems analysis skills with experience gathering requirements, producing technical specifications, and implementing business solutions.
n
- Solid understanding of IT infrastructure, networking, security, and database administration principles.
n
- Experience providing Level 2 and Level 3 technical support within complex enterprise environments.
n
- Excellent analytical and problem‐solving skills with the ability to investigate complex issues and implement effective, evidence‐based solutions.
n
- Experience assessing technical risks and delivering change within controlled service environments.
n
- Strong stakeholder engagement, communication, and documentation skills, with the ability to explain technical concepts to both technical and non‐technical audiences.
n
- A collaborative, adaptable, and customer‐focused approach, committed to continuous improvement, professionalism, accountability, and delivering high‐quality outcomes.
n

n

Required Background Checks

n

Valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.

n

Benefits

n

n
- Extensive training and development opportunities that enable continual growth as part of your career planning.
n
- Extensive discounts and advantages to maximise your money.
n
- A choice of your IT equipment to maximise your success and access to cost‐price tech for your personal needs.
n
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
n

n

Diversity and Inclusion

n

CT celebrates diversity and enables every voice to be heard as we drive to create the world we want.

#J-18808-Ljbffr

📌 Technical Analyst (Darwin City)
🏢 Centorrino Technologies
📍 Darwin City