Looking for a hands-on, enthusiastic person or couple to join our team as a Motel Manager and to oversee the day-to-day operations of our current motel in Southport on the Gold Coast, with approximately 27 rooms.
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Start Date: 1st of September for General Setup of the property.
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Position offering:
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You will have the support of an experienced off-site Motel Manager and Consultant to support you in your role.
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About the Role
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This is a hands-on management position. You will be responsible for the smooth day-to-day operation of the motel while ensuring guests receive outstanding service and the property is maintained to a high standard. We are looking for someone who likes to do some cleaning or maintenance work.
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Key Responsibilities
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Managing daily motel operations
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Welcoming guests and handling check-in/check-out
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Managing reservations and guest enquiries
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Assisting with housekeeping duties, including making beds and cleaning rooms as required
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Coordinating maintenance and ensuring the motel is presented to a high standard
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Daily administration, banking and reconciliations
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Providing exceptional customer service
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Taking a pro-active approach to health and safety with staff, guests and visitors
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Pool on-site
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About You
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Previous motel, hotel or accommodation management experience is preferred but not essential.
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A willingness to be hands-on and assist with housekeeping
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A willingness to be hands-on with maintenance is beneficial for simple tasks
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Strong customer service and communication skills
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Good computer skills (GuestPoint experience is an advantage)
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The ability to work independently with a positive, can-do attitude
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Next Steps
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We will complete a reference check once you are short-listed but no reference checks will be contacted until you confirm.
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The candidate will need to get a Police Check.
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No alcohol or related license is required for this role.
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Motel Coach - Operations, Marketing, Training and Recruitment Services for Australian Motels.
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Other Motel Management and Relief Management Positions are available through Motel Coach.
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Unlock job insights
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Hirer responsiveness Salary match Number of applicants
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Your application will include the following questions:
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- Which of the following statements best describes your right to work in Australia?
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- How much notice are you required to give your current employer?
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- Do you have customer service experience?
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- How many years' experience do you have as a Motel Manager?
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📌 Motel Manager Permanent & Relief Manager Positions (City of Gold Coast)
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📍 City of Gold Coast
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