- Hands-on role with variety and potential career growth

- Up to $95K + Super
- Own the Victorian spare parts operation
- Hands-on role with variety and potential career growth

Take ownership of a growing Victorian parts operation—combining spare parts, customer support, inventory, dispatch and day-to-day branch coordination in a highly autonomous Laverton-based role.

Are you a capable spare parts professional who enjoys being a all rounder! We are partnering with an established global manufacturer supplying heavy industrial equipment to appoint a Spare Parts & Branch Coordinator for its Victorian operation in Laverton.

This is an all-rounder position for someone who can confidently manage customer parts requests while keeping the warehouse, inventory and dispatch function running smoothly. You will be the local point of contact for customers and internal stakeholders, with genuine scope to shape processes and expand your responsibilities as the branch develops.

Key Responsibilities

- Manage incoming spare-parts enquiries by phone and email
- Identify parts requirements, prepare quotations and process sales orders
- Provide qualified customer support and follow through on queries or issues
- Coordinate freight bookings, deliveries, returns and proof-of-delivery requirements
- Maintain accurate inventory records, stock levels and warehouse locations
- Receive, check and store inbound stock
- Pick, pack and dispatch customer orders accurately and on time




- Operate a forklift to load and unload deliveries safely
- Assist with local parts deliveries when needed
- Maintain a safe, tidy and well-organised warehouse environment
- Liaise with national service, sales and operations teams
- Provide general administration and operational support for the Victorian branch

About You

- Previous experience in spare parts, parts interpreting, customer service, stores, warehouse or inventory coordination
- Exposure to heavy equipment, industrial machinery, automotive, transport, mining, manufacturing or a related technical environment
- A customer-focused approach and confidence communicating with a broad range of stakeholders
- Strong attention to detail, particularly when managing orders, stock and dispatch documentation
- The ability to prioritise independently and stay organised in a hands-on environment
- A current forklift licence and unrestricted driver’s licence
- SAP, ERP or inventory-management system experience will be highly regarded

What’s on Offer

- Up to $95K + Super
- Newly created role with ownership and autonomy
- Stable, long-term opportunity with a global business
- Diverse role across customer service, warehouse and operations
- Opportunity to grow your role as the Victorian operation expands
- Full product training and ongoing support
- Supportive national team with local responsibility

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📌 Spare Parts & Operations Coordinator (Hobsons Bay City)
🏢 Alexander Appointments
📍 Hobsons Bay City