Job Description

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- Operate as a Bingo Caller by clearly announcing games, calling numbers, verifying winning cards, confirming serial numbers, and closing games accurately according to house rules and compliance procedures.
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- Monitor bingo sessions from the caller stand, ensuring blower operation, flashboard accuracy, sound system function, and surveillance visibility at all times.
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- Sell bingo paper, electronic machine buy-ins, special games, pull tabs, and event tabs through POS stations and floor sales with speed and accuracy.
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- Handle all cashier duties including keeping and balancing cash drawers, processing guest transactions, making change, and completing shift-end cash reconciliation.
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- Perform paymaster duties by verifying jackpots, prize payouts, promotional winnings, and maintaining accurate bank controls and payout records.
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- Work as a floor runner by selling additional paper and special games on the floor, assisting guests, delivering payouts, and responding quickly to player needs during active sessions.
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- Manage pull tab sales by distributing event tabs, verifying inventory, balancing sales, and maintaining accurate records of issued and returned tab inventory.
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- Serve as an inventory clerk by preparing issued paper, tracking inventory movement, and maintaining organized stock levels.
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- Complete paper in/out logs by verifying issued and returned bingo paper with cashiers and maintaining compliance with inventory control procedures.
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- Prepare the bingo hall before each session by setting up supplies, changing trash bags, checking equipment, and ensuring the room is guest-ready.
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- Collect, clean, and return portable bingo units and equipment to designated charging stations after each session.
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- Provide excellent guest service by answering questions, resolving concerns professionally, and maintaining a friendly, accurate, and efficient player experience.
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- Maintain compliance with all bingo operational controls, Title 31 procedures, gaming regulations, and internal controls for cash handling, payouts, and inventory security.
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- Assist management and lead attendants with special events, promotions, reporting, and daily operational support as needed.
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- Maintain a clean, organized, and professional work environment while supporting team members across all bingo operations.
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- Perform all other duties as assigned.
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QUALIFICATION REQUIREMENTS

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- Previous cash handling, cashier, or customer service experience preferred.
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- Prior bingo, casino, gaming, or hospitality experience preferred.
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- Strong mathematical skills with the ability to count cash, make change, and verify payouts accurately.
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- Excellent communication and guest service skills with the ability to remain professional in high-volume environments.
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- Ability to work adaptable schedules including nights, weekends, holidays, and special events.
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- Ability to stand and walk for extended periods during bingo sessions.
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- Ability to lift up to 50lbs, carry, and move bingo supplies, paper inventory, portable units, and equipment as required.
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- Ability to operate POS systems, bingo accounting systems, and basic computer programs efficiently.
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- Must be at least 21 years of age.
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Equal Opportunity Employer
n This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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