Job Description

ISS Training is a Registered Training Organisation that delivers workplace-based training and assessment in the aviation security and facilities management industries. We work closely with employers, trainers and learners to provide practical, high-quality training that supports real workplace outcomes.

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About the role

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We are seeking a part time team member who can step into a busy RTO environment and provide confident, reliable administrative support with training provided.

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This is a short-term, casual contract for 4 months, working 3 days per week on a Monday – Wednesday at our modern corporate office based in Brisbane city at Southbank, situated next to rail, bus and city-cat hubs. The role may be extended at the end of this period if internal workload permits.

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Applicants must have valid Australian work authorisation to be eligible for this position.

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Purpose and Responsibilities

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- Assist with certificates, learner records and training documentation as directed by RTO administration team
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- Help to maintain accurate data entry and recordkeeping across systems
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- Assist with compliance-related administrative processes and phone calls
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- Provide administrative support to trainers and internal staff
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- Help ensure documentation is complete, accurate and up to date
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- Liaise professionally with learners,



employers and internal stakeholders as required
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What We Offer

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- Short term opportunity with immediate impact
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- A positive and supportive team environment
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- Chance to contribute to a practical, industry-focused RTO
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- Staff discounts across top brands
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- Global learning and development pathways
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What You'll Bring

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- Strong administration, record keeping and documentation skills
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- Excellent attention to detail and accuracy
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- Strong organisational skills and the ability to manage different tasks
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- Confidence using Microsoft Office and RTO systems
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- Strong written and verbal communication skills to speak to learners across a variety of backgrounds
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- The ability to work independently and as part of a team
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Strong candidates would have previous experience within an RTO administration team and/or experience supporting customers and staff in a fast-paced environment.

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Our Commitment

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ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

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📌 RTO Administrator (Queensland)
🏢 ISS Facility Services Australia and New Zealand
📍 Queensland