This role is responsible for the day-to-day management of customer accounts, ensuring payments are correctly allocated, outstanding balances are followed up, and account records remain accurate and up to date. You will be joining a small accounts team within a growing Australian business. The role involves a mix of accounts receivable processing, account reconciliation, customer communication and problem solving.

Key responsibilities

Process and allocate customer payments

Monitor outstanding accounts and follow up overdue invoices

Send customer statements and copies of outstanding invoices

Reconcile customer accounts and investigate payment discrepancies

Process and apply credits and refunds where required

Maintain accurate customer account information

Respond to customer queries regarding invoices, payments and account balances





Assist with direct debit and instalment payment reconciliation

Identify overdue or defaulted payment arrangements and escalat(e) where required

Assist with month-end accounts receivable reconciliation

About you

Has previous accounts receivable or similar accounts experience

Has robust attention to detail

Is confident working with numbers and financial records

Can manage a high volume of transactions accurately

Has good written and verbal communication skills

Is comfortable following up customers regarding outstanding accounts

Can investigate and resolve account discrepancies

Is organised and able to manage competing priorities

Can work independently while also being part of a small team

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📌 Accounts Receivable (Queensland)
🏢 P2P Cover
📍 Queensland