20h ago , from Anglicare Central Queensland

$105,916 p/a +superannuation + salary sacrifice

Full time -Fixed-term position

About therole:

We arecurrently seeking a Practice & Quality Lead to join our ResidentialCare and Specialised Support team based in Rockhampton orGladstone. They will provide direction for strong service deliverywith regard to program development, enhancing case managementpractice, ensuring practice align with contracts, accreditation,and continuous improvement. They will assist the coordinator inembedding and enhancing quality service delivery and supervision tostaff.

Whatwill a typical day look like?

- Build and maintainclose liaison with stakeholders such as participants andservice providers to sustain effective and collaborativeworking relationships.
- Work with staff togain and maintain a sound understanding of young people’s needsbased on understanding trauma, grief and loss, attachment, andchild development.
- Workcollaboratively to contribute to the improvement ofinterventions in response to young people’s needs ensuringpractice stems from a therapeutic framework ofpractice.
- Assist with thedevelopment of a strong and positive team environment to ensureexcellent communication between team members.
- Advise and guideprogram staff to gain and maintain a sound understanding of thescope and outcomes anticipated for each serviceagreement.

MandatoryRequirements:

- Diplomaqualifications in Social Services/Child Protection orequivalent.
- Knowledge of andexperience with Quality Assurance systems including HumanService Quality Framework.
- Experience inadvising, coaching,



and mentoring staff on practice andcompliance issues.

Who weare:

Ourtruly local team of professionals have worked with people inCentral Queensland for over 40 years to support them in livingtheir best life. AnglicareCQ is a not-for-profit, purpose-drivenorganisation – and we give effect to that purpose through ourstaff. We endeavour to make the most ordinary things extraordinary– simply by doing them with the right people.

AnglicareCQ offers adiverse scope of interdependent and inter-related career pathswhich enables staff mobility and growth. Careers with AnglicareCQare from a wide range of disciplines including leadership,community services, child protection, housing, and supportservices. We serve communities in and around Rockhampton, theCapricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald,Barcaldine, and Longreach.

What you willbring to the role:

- Apassion and genuine desire to make a difference in the lives ofCentral Queenslanders.
- Proven ability tobuild and maintain relationships with a variety ofstakeholders.
- Theability to identify and embed solutions.
- Demonstratedexperience working within a high-performance framework whereyou are accountable for KPIs on program delivery and outcomes,within a face-paced solutions focussed environment.




- Effective timemanagement and organisational skills.
- Astrong communicator, able to quickly build rapport andinfluence across a diverse range of people.

OtherRequirements:

- Ability to obtain aBlue Card (working with children check positive notice orexemption)
- Ability to obtain aYellow Card (disability services positive notice or exemptionnotice)

What are thebenefits of working forAnglicareCQ?

We havea common purpose throughout ourorganisationto serve the people of Central Queensland, to help themlive their bestlife. AnglicareCQ offers the opportunity to engage in meaningfulemployment and be part of a holistic team that supports people inour local communities.

- Weoffer attractive salary sacrifice to all part time andfull-time employees.
- Weoffer the opportunity to work within an organisation committedto social change.
- Full time employeeshave the opportunity to accrue/utilise TOIL in line with officehours to increase flexibility.
- Wehave a supportive and pragmatic management team.
- Professionaldevelopment and study are encouraged and supported.
- Weoffer a professional work environment filled with passionate,diverse and driven people.
- Weprovide access to health and wellness programs for allstaff.

Ready to make adifference?

Applications should besubmitted by 8am, Friday 4 September 2026.

Havequestions?Reach out to our Recruitment andOnboarding Officer - Mikiellie Newman:

(07)4837 5393

Attachments:
- Information Guide for Applicants.pdf
- PD Residential Care Practice and Quality Lead.pdf

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📌 Practice and Quality Lead (Rockhampton)
🏢 Anglicare Central Queensland
📍 Rockhampton