Civica is seeking a Customer Support Analyst – Level 2 to provide high-quality support for Carelink software in the health and community care sector. The role involves troubleshooting, issue resolution, and continuous service improvement within a cooperative team.
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You will interact with customers to understand requirements, document issues, and drive efficient resolutions while maintaining SLAs. A flexible work arrangement and opportunities to grow are offered.
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📌 Carelink Support Analyst II -- Flexible/Remote (North Geelong)
🏢 Civica
📍 North Geelong
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