Job Description

Retail Assistant | Lifeline

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Employment Term: Casual | Location: Smithfield | Remuneration: $34.76 p/hr + Super + NFP Salary Packaging + commission program for high performers.

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Applications will be reviewed as they are received; the role may close early if the right applicant is found.

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Role Overview

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As a Retail Assistant, you will contribute to Queensland's leading charity retail brand, supporting crisis prevention services through high‐quality customer experience.

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Responsibilities

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- Ensure product merchandising and store presentation is of a high standard.
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- Complete inventory management and stocktaking.
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- Assist customers with enquiries and sales.
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Qualifications

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- Passion for retail and a genuine desire to thrive in a fast‐paced, ever‐changing setting.
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- Passion for the local community and the ability to build relationships to understand local needs.
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- Ability to recognise potential and promote store growth.
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- Self‐motivated with initiative.
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- Positive attitude and good personal presentation.
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- Ability to provide first‐class customer service.
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- Capability to work independently and within a team.
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- Availability to work weekends.
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Benefits

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- NFP Salary Packaging – save tax and increase take‐home pay (up to $15,900 per annum).
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- Staff discounts across multiple retailers, holiday and health insurance perks, and access to employee assistance programmes.
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- 12weeks paid parental leave and 2weeks paid partner leave after 6months of service, in addition to the government scheme.
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- Diversity and inclusive leave – paid gender affirmation leave and cultural event leave (paid and unpaid).
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- Career development opportunities to grow and make a meaningful difference.
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- Flexible work arrangements to support work‐life balance.
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Equal Employment Opportunity

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We are committed to providing equal opportunities to all employees, regardless of sex, race, culture, sexual orientation, disability, or gender identity, in accordance with applicable laws.

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