Female Support Worker – Newtown, Toowoomba QLD

Disclaimer: In accordance with the participant’s choice, control, dignity and preferences, the participant has requested female Support Workers for their support. We are therefore seeking female applicants who are the right fit for this role.

About the Role

BlueRock Healthcare is seeking two compassionate, reliable and experienced Support Workers to provide consistent, ongoing support to a participant living in Newtown.

The role involves supporting the participant with daily living, personal care, community access and emotional wellbeing, with approximately 6 hours of support per day, 6 days per week.

We are looking to fill these positions as soon as possible, with consistency and reliability being essential to the role.

Key Responsibilities

- Provide consistent, reliable and person-centred support across scheduled shifts

- Build a trusting and respectful professional relationship with the participant

- Support with personal care, daily living activities and meal preparation

- Assist with community access, appointments, activities and transport

- Provide calm, patient and sensitive support during periods of emotional distress or crisis

- Respond appropriately to behaviours of concern, using a calm and supportive approach

- Follow relevant behaviour support strategies, support plans and directions from the participant’s support team

- Support the participant to maintain their choice, control, dignity and independence

- Encourage participation in the community and activities that align with the participant’s interests and goals

- Provide appropriate support during healthcare or hospital-related transitions where required





- Advocate for the participant’s rights, preferences and needs

- Recognise changes in presentation and communicate relevant concerns to the appropriate members of the support team

- Maintain professional boundaries, confidentiality and respectful communication at all times

- Work collaboratively with the participant, Support Coordinator and broader support network to promote safe, consistent and high-quality support

About You

Experience supporting people with complex psychosocial disability, mental health needs, behaviours of concern and crises will be highly regarded.

We are looking for someone who is:

- Compassionate, patient and empathetic

- Consistent, dependable and reliable

- Sensitive to individual needs and experiences

- Calm and confident when responding to distress

- Experienced in supporting people with psychosocial disability

- Comfortable providing personal care and community-based support

- Able to build trust and strong professional relationships

- Respectful of participant choice, control and autonomy

- Confident using appropriate communication and de-escalation strategies

- Committed to providing stable and ongoing support

The successful candidate will demonstrate patience, emotional sensitivity and consistency, with the ability to remain calm and professional in challenging situations

Join BlueRock Healthcare

This is an chance to provide meaningful, person-centred support while developing a consistent and trusted professional relationship with a participant.

If you are compassionate, dependable, sensitive to individual needs and passionate about supporting people to live with greater independence and choice, we would love to hear from you.

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📌 Female Support Worker – Newtown, Toowoomba QLD (Toowoomba Regional)
🏢 BlueRock Healthcare
📍 Toowoomba Regional