Job Description

Join a fast-paced, growing business where your expertise as a Planner or Scheduler will play a key role in driving success.

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Be part of a collaborative and supportive team where your contribution directly impacts service delivery across the Metro Melbourne area. This role is ideal for someone who thrives in a dynamic environment, enjoys working closely with trades, and takes pride in keeping operations running seamlessly.

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Base yourself from our Tullamarine or Dandenong Glazing Branches.

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About the Role

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You'll take ownership of end-to-end scheduling, ensuring jobs are planned efficiently, customers are kept informed, and teams are aligned to deliver high-quality outcomes.

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Key responsibilities include:

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- Coordinating and scheduling glazing jobs across multiple regions
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- Interpreting job details to ensure accurate planning and execution
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- Partnering with glaziers and internal teams to manage timelines and expectations
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- Keeping customers informed with explicit, proactive communication
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- Managing high job volumes and competing priorities with confidence
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- Working with third-party providers to support job delivery where required
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- Maintaining accurate, real-time updates across systems
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- Using Simpro daily to schedule, track, and manage job workflows
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- Identifying opportunities to improve efficiency and streamline processes
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About You

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- 3-5 years experience in planning, scheduling,



or coordination roles
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- Strong Simpro experience (highly regarded) or similar job management systems
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- Ability to manage competing priorities while maintaining attention to detail
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- Clear, professional communication skills with a strong customer focus
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- A proactive mindset with a natural ability to problem-solve
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- Experience within trades, construction, or service-based industries is advantageous
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Why Join Us?

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- Supportive leaders who invest in your growth and development
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- A team culture that values collaboration and accountability
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- Staff discounts across a wide range of products and services
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- Employee Assistance Program (EAP) for wellbeing support
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- Access to exclusive employee rewards and retail discounts
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- One paid volunteer day each year
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- Ongoing learning and development opportunities
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If you're confident in Simpro and enjoy working in a high-energy, team-focused environment, this is a great opportunity to step into a role where you can truly make an impact.

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At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

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📌 Scheduler or Planner (Yallourn)
🏢 O'Brien
📍 Yallourn