Job Description

Reporting to the Technical Manager – Salmonids and working closely with the Product Manager – LifeStart & Prawn, you will support salmonid customers while assisting with product lifecycle activities, R&D; delivery, and commercial initiatives.

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You will act as an important link between customers and internal teams, ensuring customer needs, technical requirements, and product performance activities are effectively supported.

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Key Responsibilities

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Customer Account Support

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Support customer account plans and routine customer engagements.

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Assist with technical sampling and data collection activities.

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Prepare customer reports and performance summaries.

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Help maintain strong customer relationships through responsive and professional support.

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Support delivery of contractual commitments and customer outcomes.

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Product Development & R&D; Support

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Assist with the planning and execution of R&D; trials.

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Support implementation of new products and product improvements.

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Maintain product documentation and technical records.

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Contribute to product lifecycle management activities and innovation projects.

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Data Analysis & Reporting

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Analyse fish performance, trial, and production data.

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Prepare accurate reports and technical summaries.

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Provide insights to support customer, technical, and commercial decision-making.

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Support internal and external stakeholders with data-driven recommendations.

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Monitor industry trends and competitor activity.

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Gather customer forecasts and market insights.

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Support commercial teams with relevant technical and market information.

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Contribute to initiatives that strengthen customer intimacy and business performance.

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Safety,



Quality & Compliance

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Demonstrate a strong commitment to safe work practices.

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Support WHS initiatives and continuous improvement activities.

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Ensure activities are conducted in accordance with Nutreco and Skretting safety, quality, and environmental standards.

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Identify and escalate risks that may impact customer outcomes or business performance.

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What We're Looking For

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Tertiary qualification in Aquaculture, Animal Nutrition, Animal Science, Animal Health, or a related discipline.

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Current Driver's Licence.

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Strong analytical and problem-solving skills.

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Excellent communication and stakeholder engagement capability.

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Ability to work collaboratively across functions and teams.

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Exposure to or experience in finfish aquaculture.

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Understanding of fish nutrition, fish health, feed performance, or aquaculture production systems.

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Experience supporting research, trials, or technical projects.

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Commercial awareness and understanding of customer needs.

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Who Thrives Here?

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People who succeed at Skretting don't simply complete tasks—they take ownership of outcomes.

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You'll be someone who:

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Takes ownership and follows through on commitments.

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Is curious and committed to continuous learning.

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Uses data and insights to solve problems and improve performance.

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Builds trusted relationships with customers and colleagues.

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Collaborates effectively across different teams and disciplines.

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Demonstrates commercial awareness and understands the value of customer partnerships.

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Creates an setting where people feel safe to speak up, contribute ideas, raise concerns, and learn from one another.

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Has the courage to challenge thinking, seek better ways of working, and help drive positive change.

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What's Involved

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This role includes:

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Office-based work and regular computer use.

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Travel to customer sites throughout Tasmania.

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Participation in customer visits, sampling activities, and field-based work.

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Occasional manual handling, including lifting feed bags up to 20kg and fish up to 5kg.

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Why Join Skretting?

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As a global leader in aquaculture nutrition, Skretting is committed to innovation, sustainability, and helping feed a growing world responsibly.

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In this role you'll have the opportunity to:

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Build technical expertise within a world-leading aquaculture business.

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Work directly with customers and industry experts.

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Contribute to research, innovation, and product development.

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Develop commercial and business knowledge.

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Gain exposure across technical, product, and customer-facing functions.

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Join a culture that encourages learning, growth, and ownership.

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Be part of a company where your ideas, initiative, and contribution genuinely matter.

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If you're looking for a career where you'll be trusted to contribute, encouraged to grow, and empowered to make a difference, then it's time to Own It.

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📌 Technical & Product Performance Support Officer (New South Wales)
🏢 Shv Investments
📍 New South Wales