Job Description

Application Deadline: 17 April 2026

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Department: Marketing

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Location: Australia

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Great People Work Here Twinings & Co has a proud history spanning over 300 years and operates on a global scale. With strong brand positioning we are viewed as a market leader in our field. The Australian operations continue to enjoy a positive growth trajectory. We are a high performing business that is focused on employing the best talent in the market to deliver on the business' transparent vision for success.

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The National Account Executive will provide sales support, working closely with the Woolworths & Coles National Business Managers and Metcash NAM to execute strategies that deliver NSV and GC targets and continue strong partnerships with key customers.

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Key Responsibilities

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- Own the inputs into forecasts and actively participate in the business rhythm for Coles and Metcash building cross functional relationships (internal & external). Managing workload across Coles 80% and Metcash 20% to assist both accounts.
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- This role will also be able to assist with Woolworths account covering leave periods.
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- Maintaining trade plans, aligning with our Customers in monthly collaboration meetings.
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- Analysing results and providing recommendations for sales optimisation.
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- Create strong working relationships with Assistant Category Managers (ACM's) at Coles.
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- Manage promotional claims for each retailer as these are received and checked with actual sales results before approving with the accounts team.
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- Support in-store & online promotional slotting & review results to influence future projections.
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- Manage new line forms and NPD range submission for each customer, collaborating with cross functional teams to obtain all the required information on time.
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- Support Coles and Metcash Category Activation Team regarding the Integrated Activity Plans (IAP) with Customers (Retail Media Teams).
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- Liaise with Field Operations Team, prioritise customer activation plans within the cycle.
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- Deliver customer specific reporting as required, supported by Category, insights and Supply Chain.
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Skills, Knowledge and Expertise

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- Minimum 12 months experience in a similar role.
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- FMCG experience would be preferable.
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- Experience with accounts; Coles, Woolworths, and Metcash is preferable.
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- Data-savvy with forecast and demand experience, with the ability to manage inputs and attend Business Rhythm meetings for forecasting and proactively support NBM's/NAM's with Risk/Opps.
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- Influencing skills and passion, with great stakeholder management.
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- High focus and attention to detail for example in the management of trade spend and claims or the execution and input into account plans.
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- Reporting experience to senior level, for example you will manage and deliver customer specific reporting which is key to our opportunity, risk and analysis process (as well as relationship building).
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Benefits

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- Additional 1% Superannuation
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- Up to 5% bonus
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- Birthday Day Leave
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- Discounted Twinings Co products
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- Access to LinkedIn Learning
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- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
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📌 National Account Executive (Williamstown)
🏢 Twinings
📍 Williamstown