Europcar WA is a recognised leader in the vehicle rental industry, providing a professional, dynamic, and rewarding working environment. We are committed to supporting career growth and delivering outstanding service to our customers.
n
We are currently looking to expand our Karratha team by appointing a proactive and service-driven Branch Supervisor.
n
About the Role
n
This is an excellent opportunity to take a leadership role in driving the success of our Karratha branch. Reporting directly to the Karratha Branch Manager, the Branch Supervisor will play a pivotal role in supporting the daily operations of the branch, ensuring that both customer service and operational objectives are consistently achieved.
n
You will be responsible for supervising front and back-of-house operations, inspiring the team, and maintaining service excellence. This role requires a hands-on, solutions-oriented leader with a strong focus on operational efficiency, customer satisfaction, and team performance.
n
Key Responsibilities
n
n
- Manage and coordinate the optimal fleet mix within the branch to meet customer and business demands
n
- Drive rental utilisation, sales performance, and service delivery to achieve branch targets
n
- Proactively resolve day-to-day staffing and rostering issues
n
- Complete branch reporting,
reconciliation, and compliance requirements as needed
n
- Foster and supervise a positive, productive working environment that promotes collaboration and team engagement
n
n
About You
n
The ideal candidate will have:
n
n
- A confident, positive, and proactive leadership style with the ability to take ownership of branch operations at a supervisory level
n
- Previous experience in car and/or truck rental (preferred but not essential)
n
- A desire to work in a hands-on operational role, actively supporting both customers and team members
n
- Strong interpersonal and communication skills, with the ability to coach and guide staff in both sales and service delivery
n
- A proven ability to exceed customer expectations, delivering a high-quality rental experience
n
- A competitive mindset, with a passion for teamwork and achieving results beyond sales targets
n
- A current unrestricted driver's licence (MR licence preferred)
n
n
Why Join Europcar WA?
n
n
- Be part of a professional and successful business
n
- Work in a challenging yet enjoyable environment
n
- Be apart of a well established business that has been operating in Western Australia for over 45 years!
n
#J-18808-Ljbffr
📌 Branch Supervisor - Karratha (Port Hedland)
🏢 AUS Fleet Solutions
📍 Port Hedland
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.