Cloud Operations Manager - Your Move into Management

Are you a Team Lead or Senior Engineer looking to make the move into a full Management role?

- High impact role with a focus on growing people and improving process
- High growth, highly regarded company

Make the move into a management role inside one of Australia's most capable Microsoft Consultancies. You are now invited to become a key member of this flagship team providing best practice solutions to their customers around AI, Azure, M365, Modern Workplace, Security and DevOps. This company plays at the big end of town, their customers include large private and public sector organisations. They have a modern, ultra flexible working style and supportive leadership.

The people you'll work with are the standout reason to consider this role. Senior Leadership are knowledgeable and genuinely invested in your growth. The company employs multiple Microsoft MVP's who are generous with their time and knowledge and overall there's a general culture of knowledge sharing and helping each other out.

If you're a Senior Engineer or Team Lead ready to move into a full management position this is the role that gives you the platform, the mentorship, and the autonomy to do it.

The role

What matters most in this role is people development, technical process improvement and problem solving.

On the people side you'll grow the skillset of already driven engineers, encouraging their problem solving and development. You’ll recognise which buttons each engineer needs pushing to maximise their growth.

You don't walk past a problem.



If you see a process that can be improved or a reoccurring issue you address the root cause. You'll encourage your team to adopt this mindset.

Role specifics:

- Technical and people leadership of the Managed Services team
- Mentoring and growing engineers across all levels
- Continuous improvement across people, process & tech
- Driving technical direction, owning the quality of technical outcomes, shaping technical solutions and delivery patterns
- Billing, processand operational reporting
- Customer data, permissions & security governance
- HaloPSA ownership -optimisation, automation, reporting
- Vendor and tooling management
- Capacity and workforce planning

What you bring:

- A background as Microsoft Cloud and Infrastructure Engineer
- Technical experience: M365, Azure, Security, Contemporary Workplace, Endpoint Management, exposure to DevOps, IaC and AI beneficial
- Currently a Team Leader or Senior Engineer acting as a Team Lead
- You'll love mentoring people and growing your team
- You'll love solving problems, improving and automating processes.
- You're self directed, curiousand always asking why
- Comfortable stepping in technically when needed
- Positive, professional and great with customers

What’s in it for you:

- Make the move into a Management role
- Freedom to run your own initiatives and improve the Managed Services business
- Modern, flexible and supportive culture
- High growth business with a fantastic reputation
- AI forward company with real investment in automation and innovation

This is a rare chance to move into a full management role with a genuinely impressive company.

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📌 Cloud Operations Manager - Your Move into Management (New South Wales)
🏢 eMerge Talent
📍 New South Wales